Buurtzorg Britain and Ireland

Public World launched Buurtzorg Britain & Ireland in 2016 when it began working with Buurtzorg, the Dutch provider of health and social care at home, that has grown from one self-organised team at start-up in 2007 to more than 900 teams and 14,000 staff today.

The new venture was launched in collaboration with the RSA, which awarded its annual Albert Medal — previous recipients include Marie Curie, Thomas Edison and Stephen Hawking — to Buurtzorg founder and chief executive Jos de Blok.

“We started working with different countries and discovered that the problems are the same,” said Jos. “The message every time is to start again from the patient perspective and simplify the systems.”

Brendan Martin, managing director of Public World and Buurtzorg Britain & Ireland, added: “Of course, there are important differences between the Dutch, British and Irish systems, but the Buurtzorg message of humanity over bureaucracy is universal.

Want to know how Buurtzorg became about? Here’s a great starter video of founder Jos de Blok’s presentation at the RSA in London, when he accepted the Albert Medal.

You will find various case studies from organisations that have piloted self-organising teams or are working in the Buurtzorg way here.

Or find a collection of webinars and videos about Buurtzorg here.