Testimonials

We want to continue building a culture of trust where teams have autonomy to use their knowledge, skills and experience to personalise the support we provide for people. Working with Public World has made all the difference as we have developed our teams in recent years! They understand what it takes to succeed with self-organised teamwork – for the teams themselves, their coaches, and myself as a leader – and working with them has enabled us to learn. It’s a work in progress – a long-term transition — but we’re on our way and seeing the results with the support of Public World.

Mark Hoolahan, CEO at Thistle Foundation

The training has helped me to think more about why we do what we do, our goals and how we are going to get there as a team, to better support the young people we work with and improve our delivery. It has helped highlight importance of working as a team, being proactive in our approach and the importance of a solution-based approach.

Chiara Docherty, Y&C Team Leader Mendip East at YMCA Brunel

We have worked with the Public World team since 2019 to design and launch Ireland’s first workers cooperative in home care. The guidance and support we received helped us to build the principles of self-organisation in our own home care model. They supported us at every stage from planning to piloting. The eLearning programme solidified all the learning and provides a user-friendly learning platform to build team’s understanding and knowledge of applying self managed principles into your organisation. All the team in Dublin from carers to operations found it hugely insightful, practical and beneficial for our sustainability and growth.

Aoife Smith, CEO at The Great Care Co-op

This whole course is about taking responsibility and working in a team that equally takes responsibility and makes decisions collectively. Thinking about how you operate as a team, what your role is, how you can have responsibility over that role. This course has highlighted my own change of behaviour and has now spurred me on to make changes in my practice.

Michelle Willers, NHS Nurse

We managed to get a load more people doing the job instantly. And we’ve also saved thousands, which we intend to use to say to everyone in the team, how can we spend this money? What sites do we need to recruit more people to? It’s all about actually listening to people. We want our staff to come to work and think – not just do.

Sam Greenacre, Managing Director at Flagship Homes

Thank you. The whole process has been great for the team to develop and move forward. I’ve been aware of the shift in our thinking as I’m rewriting our Policies and Procedures. It’s great to know that we’ve still got the connection with Brendan and yourself and the larger community.

Sarah Wheatley, Trainer/Consultant, at Connect in the North

A fantastic day of learning from Brendan Martin & the other sites in Britain and Ireland that are implementing Buurtzorg principles. … Definitely a good way forward in order to adapt to service demands.

Alec Murray, Project Manager, Living Well in Communities, Healthcare Improvement Scotland

The Basics of Self-Organisation group programme was an incredibly useful and insightful training programme and has helped me to reflect on the culture and structures that I want to build within my own social enterprise. For me it also really highlighted the importance of excellent administrative structures to enable professional freedom and creativity.

Kat Crisp, Founder at Social Innovation for All

I’m blown away by how good it is, I’m really enjoying it.

Michael Teehan, Director of Operations at Gheel Autism Services

You could just see from the smile on the grandson and the patient’s face [on supporting a return to mobility that meant the patient was able to walk outside the home for the first time in a long time] that the nursing team had really achieved something important in their lives.

Member of the Guy’s and St Thomas’ NHS Foundation Trust Neighbourhood Nursing Team

The Neighbourhood Care Team appeared to form good working relationships with several local stakeholders. In particular, they formed an effective working partnership with staff from the GP surgery within which they were co-located, developing a relationship based on mutual respect and trust, both of which are thought to facilitate collaboration between care professionals.

Team member from the Newham Living Well Team, TICC Project

What stood out the most were the online group sessions. They were a fantastic opportunity to connect with others and hear about their experiences. Listening to what other organisations had tried and planned to implement was incredibly insightful and added another layer to my learning. The course was a great introduction to self-organisation, and it left me feeling inspired and more informed. It was a positive experience that I’d recommend to anyone interested in exploring this model.

Jaki King FRSA, CEO & Founder, aDoddle

BZBI were very supportive to the Project Board and wider stakeholders, taking the time to explain the Buurtzorg model and principles, providing appropriate challenge to the Board and LWL Workers, as and when required (particularly around the self-management principle); and assisting with training sessions and creative problem-solving.

Senior Commissioner, London Borough of Newham

Brilliant. Such a pleasure to have someone who so obviously knows their issue, deals with it in an even-handed manner, and can write so clearly.

Jeff Powell, Bretton Woods Project

Many thanks for all the help and inspiration you gave us and me in particular.

Max Lawson, Oxfam GB

Really honest and insightful discussion about #socent role in ethical workplaces.

Charlotte Chung, Policy and Research Manager, Social Enterprise UK.

On behalf of the ITF, I would like to thank you very much for all your work. The project has provided information and analysis of an extremely high quality which has benefited the political and industrial work of the ITF, and stimulated new policies and relationships. The ITF looks forward to an ongoing programme of work with Public World.

David Cockroft, International Transport Workers’ Federation

Congratulations on organising such a successful event. It got me thinking about the subject more deeply than I had previously considered it, which was the objective. Veena Vasista did a particularly good job of guiding the debate.

James Sutton, Founder, Bloomtrigger.com

Public World has helped us build bridges with non-traditional partners through a careful balancing act: Evenhandedness without detachment. Expertise without technocracy. Values without dogma.

Meike van Ginneken, World Bank

Public World produced the first research on international cooperation between global unions on precarious work. This was a sensitive and difficult process which the team handled brilliantly. The work proved to be central in building international solidarity between unions

Elizabeth Cotton, Founder of Surviving Work, and former Head of Education at ICEM