New Zealand Department of Labour Partnership Resource Centre
The New Zealand government’s Partnership Resource Centre (PRC) commissioned Public World to look at how partnership could boost productivity in the public sector, and we approached the job by asking:
- What does productivity mean in public services?
- What approaches to partnership have there been in the public sector internationally?
- What can be learned from those experiences about productivity improvement?
Our research identified three sets of reasons why partnership at its best should improve public value, but showed that managers and workers needed shared goals and procedural guarantees if it is to work and build sustainable trust.