About us

Founded as a social enterprise in 2010, Public World helps organisations to achieve more with less through a range of services that enable, support and sustain self-organised teamwork. We call it Humanity at the Heart.

Our team will work with you to develop the organisational and cultural conditions to enable your people to work with greater freedom and responsibility within a simple framework of ground rules that express your purpose and standards.

We have long and deep experience in Britain and internationally of helping leaders and professionals understand the shifts in mindsets and practice required to support self-organised teamwork.

This includes engagements with 50+ British and Irish health and social care organisations inspired by the successful Buurtzorg model and extensive work across diverse sectors in more than 70 countries across the globe.

We’ve learnt that trying to ‘cut and paste’ any model from one setting to another will never work, but by drawing on lessons of both success and failure in various contexts we can help you create the best solutions for yours.

That’s why, as well as distilling our many years of experience into engaging blended learning programmes, and tailor made consultancy and coaching, we offer access to the Humanity at the Heart community of practice to support peer-to-peer learning.

Our Work

We help our clients to succeed by mobilising the intrinsic motivation and knowledge of their people in support of their shared organisational purpose. We do this by:

  • Working with senior leaders to clarify their organisation’s purpose and understand what that means for the daily practice of their people.
  • Providing learning and development support to enable self-organised team work within clear guidelines about standards and resource use.
  • Supporting changes in managerial and ‘back office’ roles so that self-organising teams are well supported through coaching and agile administration.


Public World has helped us build bridges with non-traditional partners through a careful balancing act: Evenhandedness without detachment. Expertise without technocracy. Values without dogma.

Meike van Ginneken, World Bank

On behalf of the ITF, I would like to thank you very much for all your work. The project has provided information and analysis of an extremely high quality which has benefited the political and industrial work of the ITF, and stimulated new policies and relationships. The ITF looks forward to an ongoing programme of work with Public World.

David Cockroft, International Transport Workers’ Federation

Public World produced the first research on international cooperation between global unions on precarious work. This was a sensitive and difficult process which the team handled brilliantly. The work proved to be central in building international solidarity between unions

Elizabeth Cotton, Founder of Surviving Work, and former Head of Education at ICEM

Clients & partners

Commonwealth Secretariat
Department for International Development
European Federation of Public Service Unions
Government of South Africa
Government of Uganda
International Labour Organization
World Bank

Clients & Partners

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